1. Contractual partner and contract conclusion

1.1 Contracting parties

For orders placed in our online shop, the contract is concluded with Design Unique Shop by Keramidas, Stationsstrasse 20, CH-8155 Niederhasli, commercial register number: CHE-193.881.151

1.2 Purchase acceptance / Conclusion

By sending the order confirmation by e-mail, we accept the offer (your order) on conclusion of the contract. We can accept your offer by e-mail and send you an order confirmation within 24 hours after receiving your order.

1.3 Possibilities of contestation

If our order confirmation contains typographical and / or printing errors, or should our pricing be technically caused by transmission errors, then we are entitled to challenge, whereby we must prove our error. Payments already made will be refunded immediately.

2. Proprietary reservation

Any delivered product remains our property until complete payment. Prior to the transfer of the property, a pledge, security transfer, processing or transformation without our consent is not permitted.

3. Prices and shipping

All prices on the product pages are final prices. The shipping costs are stated separately once the order is complete.

4. Terms of delivery

4.1 Partial deliveries

If not all ordered products are in stock, we are entitled to partial deliveries at our expense, as far as this is reasonable for you.

4.2 No delivery possible

Should the delivery of the products fail despite a three-time delivery attempt, we can withdraw from the contract. If necessary, you will be refunded immediately.

4.3 Self-exempted

If the ordered product is not available because we are not supplied with this product by our supplier without our own fault, we can withdraw from the contract. In this case, we will inform you without delay and suggest the delivery of a comparable product.

If no comparable product is available, or if you do not wish to receive a comparable product, we will refund you any costs already paid.

5. Warranty

The warranty is subject to legal regulations.

6. Transportation damage

If a product is delivered with obvious transport damage, please report such faults immediately to the delivery company and contact us as soon as possible. The non-compliance of a complaint or contact has no consequences for your statutory warranty rights. They help us to claim our own rights against the freight carrier or the transport insurance.

7. Right of return

Ordered products can be returned within 14 days of receipt in the original packaging. In the case of a partial delivery, the return period is extended until you receive the remaining delivery (s). We exclusively accept undamaged and unworn products, with an accompanying delivery note. The shipping costs are excluded. Should we notice a deterioration of the products, we are entitled to keep a part of the purchase price, which we determine at our discretion. The return is at your expense and the date of the postmark is binding upon return.

Returns to the following address:

Design Unique Shop by Keramidas
Stationsstrasse 20
8155 Niederhasli

8. Privacy Policy

Design Unique Shop by Keramidas undertakes to comply with the general provisions on data protection and data security. Design Unique Shop by Keramidas treats all data of customers strictly confidential and uses the data exclusively for the order processing and marketing purposes. We do not transfer or share in any possible way private data and information to third parties.

9. Image rights

All images are owned by Design Unique Shop by Keramidas or its partners. Use without express permission is prohibited.

10. Delivery of damages

Claims for damages due to mistakes in illustrations, prices and texts or due to delayed or failed deliveries are strictly excluded.

11. Final provisions

11.1 Applicable rights

These terms and conditions and the use of the on-line shop are subject to Swiss law. The court of jurisdiction is Zurich.

11.2 Contract language

The contract language is English